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General Information
What comes with the Nutri Ninja® with Auto-iQ™?

The Nutri Ninja® includes:

  • 1000 Watt motor base with Auto-iQ™ technology
  • 2 Auto-iQ™ Programs, 2 Manual Programs
  • Nutri Ninja Cups
    • Jumbo Multi-Serve 32 oz. Nutri Ninja® Cup*
    • Regular 24 oz. Nutri Ninja® Cup*
    • Small 18 oz. Nutri Ninja® Cup*
  • Sip and Seal® Lids*
  • Pro Extractor Blades®
  • Getting Started Recipe & Wellness Guide with 30 Delicious Recipes
  • Rachel Beller 3-Day Jump-Start Plan
  • Rachel Beller "Eat to Lose, Eat to Win" Nutri Ninja® Edition 250 page Grab-N-Go Guide*

* Included on specific retail configurations. To check what comes with your Nutri Ninja® configuration, please refer to the product packaging.

How do I care for my Nutri Ninja® with Auto-iQ™?

Use a damp cloth to wipe the motor base clean. The cups, blade, and lids are dishwasher safe, and it is recommended to put everything on the top rack. You can also squeeze 2-3 drops of dish soap into the jar, fill halfway with warm water and pulse, 5-10 times. For easiest cleaning, rinse or clean the cups and blades immediately after use.

The Nutri Ninja® cups and blades are also dishwasher safe. Use extreme caution when cleaning & handling the blades. Always store the blades attached to the cup or a safe area.

Are there microwave-safe parts?

No, there are no microwave-safe parts.

What are the cups made of?

The Nutri Ninja® Cups are made from Eastman Tritan™—an extremely durable BPA-free plastic.

Are the Nutri Ninja® cups BPA Free?

Yes. Tritan plastic is BPA free.

Are the blades rust proof?

Yes, the blades are made with a high-quality stainless steel that is rust-proof and dishwasher safe.

How much wattage does the Nutri Ninja® with Auto-iQ™ have?

1000 Watts

How long is the cord?

3 feet

How fast do the blades spin?

With 1000 watts of power, the Pro Extractor Blades® can spin at 21,000 RPMs!

Where can I purchase parts for my Nutri Ninja® with Auto-iQ™?

You can purchase replacement parts and accessories at NinjaKitchen.com.

What is the warranty on the Nutri Ninja® with Auto-iQ™?

1-Year Limited Warranty

How large is the Nutri Ninja® cup?

Depending on the specific retail configuration, there may be up to three different sizes of Nutri Ninja® cups included. The full range of Nutri Ninja® cup sizes are:

  • Mini 12 oz. with a max liquid line at 10 oz.
  • Small 18 oz. with a max liquid line at 16 oz.
  • Regular 24 oz. with a max liquid line at 22 oz.
  • Jumbo Multi-Serve 32 oz. with a max liquid line at 30 oz.

Where can I find more recipes to create in my Nutri Ninja® with Auto-iQ™?

Visit NinjaKitchen.com to find these recipes and more! The Nutri Ninja® cookbook can be purchased online as well!

Performance/Function Based
What is Nutrient & Vitamin Extraction*?

The Nutri Ninja® with Auto-iQ™ can blend ice and frozen fruit in seconds! Traditional juicers provide little juice and remove the pulp which contains the healthy fiber, whereas the Nutri Ninja® provides juicing with the benefits of entire fruits and vegetables, not just the juice.

The addition of the Auto-iQ™ Technology maximizes the nutrients that can be extracted from your juices because of the pulsing and pausing.

*Extract a drink containing vitamins and nutrients from fruits and vegetables.

Can the Nutri Ninja with Auto-iQ™ handle frozen ingredients such as ice, frozen fruits & vegetables?

Yes, the Ninja® Pro Extractor Blades® breaks down frozen ingredients in seconds. For best results, use one of the Auto-iQ™ programs.

What if my Nutri Ninja with Auto-iQ™ will not turn on?

Be sure your Nutri Ninja with Auto-iQ™ is assembled correctly and plugged in. The cup must be turned clockwise to lock into place. Once the cup is locked onto the base, the timer will illuminate. Press one of the buttons to activate.

Can I blend hot ingredients in the Nutri Ninja with Auto-iQ™?

No, the Nutri Ninja with Auto-iQ™ is not recommended to blend hot ingredients.

Do the Nutri Ninja cups fit in car cup holders?

The Nutri Ninja cups are designed to be taken on the go and fit in most standard car cup holders.

Troubleshooting
Why does the unit not run when the timer is lit and I press a button?

The unit may be overheated.
As a safety feature, the motor will automatically shut off if it becomes too warm during heavy loads. Unplug the unit from the wall and wait 15 minutes before using again.
For troubleshooting and assembly tips at any time, refer to the Instruction Booklet which can be found in the packaging of your unit.

My motor turns on, but why doesn't the blade rotate?

It is possible that you have overfilled your cup. If so, carefully remove some ingredients and try again.

Lid/blade assembly hard to assemble

Set the cup on a level surface. Place the lid or blade assembly on the top of the cup and align the threads so that the lid/blades sit flat on the cup. Twist clockwise so that the lid/blades evenly align to the cup until you have a tight seal.

Food is not evenly chopped

For best results when chopping, make sure all ingredients are as dry as possible. Cut pieces down to even sizes, and reduce the amount of food in the cup. Use very short pulses by quickly pressing the "PULSE" button.

Doesn't mix well, food gets stuck.

Using the Auto-iQ™ programs is the easiest way to achieve great results. The pulses and pauses allow the food to settle towards the blade. If food is routinely getting stuck adding some liquid will usually help.

When packing the cups, start with fresh items, then powders/nuts. Add liquids, and finally frozen items or ice.

Unit moves on counter while blending

Make sure the surface as well as the feet of the unit are clean and dry.

Unit is difficult to remove from counter for storage

Tip unit forward from the back to easily disengage the suction feet.

How do I get in contact with Ninja if I have any questions?

We're here to help! Call us toll free at 1-877-646-5288.
We're open Monday-Saturday 7 AM - 11 PM, EST and Sunday 9 AM - 8 PM, EST.



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