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BackNinja®  Support Center

Product support & information

Product series

Ninja® Professional Blender

Ninja® Professional Blender 1000

Model #s

NJ600, BL500, BL500C, BL550, BL610, NC600CCO, NJ600C, NJ600RC, NJ600WM

Ninja® Professional Blender
Ninja® Professional Blender
Why does the power light always blink?
The pitcher must be in the locked position along with the lid fully in place and lid handle closed. Be sure the lid and handle arrows are aligned. 
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why won't my Ninja® Professional Blender turn on?
Check to see that the unit is plugged in and the jar is on the base and in the locked position, the red power light should be blinking. Then make sure the lid arrows match up and the handle is in the closed and locked position, the light will be solid.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
My Ninja® Professional Blender turns on, but why doesn't the blade rotate?
It is possible that you have overfilled your blender, carefully remove some ingredients and try again. Is it also possible that the thermal protection has been activated, unplug your unit and wait 15 minutes before plugging back in.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why won't my Ninja® Professional Blender crush ice?
You must use the 6 blade attachment for this task. Be sure you have not used partially melted ice. It is possible that you have overfilled your blender, carefully remove some ingredients and try again. Is it also possible that the thermal protection has been activated, unplug your unit and wait 15 minutes before plugging back in.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941

At the end of the power cord, there will be a 4-digit number engraved on the outside of one of the metal prongs. This is the date code of your unit, which tells you the date your unit was produced.