Product support & information
Product series
Ninja® Professional Blender
Ninja® Professional Blender 1000
Model #s
NJ600,
BL500,
BL500C,
BL550,
BL610,
NC600CCO,
NJ600C,
NJ600RC,
NJ600WM
Why does the power light always blink?
The pitcher must be in the locked position along with the lid fully in place and lid handle closed. Be sure the lid and handle arrows are aligned.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Why won't my Ninja® Professional Blender turn on?
Check to see that the unit is plugged in and the jar is on the base and in the locked position, the red power light should be blinking. Then make sure the lid arrows match up and the handle is in the closed and locked position, the light will be solid.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 My Ninja® Professional Blender turns on, but why doesn't the blade rotate?
It is possible that you have overfilled your blender, carefully remove some ingredients and try again. Is it also possible that the thermal protection has been activated, unplug your unit and wait 15 minutes before plugging back in.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Why won't my Ninja® Professional Blender crush ice?
You must use the 6 blade attachment for this task. Be sure you have not used partially melted ice. It is possible that you have overfilled your blender, carefully remove some ingredients and try again. Is it also possible that the thermal protection has been activated, unplug your unit and wait 15 minutes before plugging back in.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your base
The base of the blender (where the motor is) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Blending & Cooking
![Blending & Cooking - Where to find the model number]()
Ninja Coffee Bar®
![Ninja Coffee Bar - Where to find the model number]()
Cookware
![Cookware - Where to find the model number]()
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.
