Ninja Chef™ High-Speed Blender Series | Official Ninja® Product Support & Information

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Product support & information

Product series

Ninja Chef High-Speed Blender

Ninja Chef High-Speed Blender DUO

Model #s

CT810, CT800C, CT805, CT805BRN, CT810C, CT815A, CT815C, CT815Q

Ninja Chef™ High-Speed Blender
Ninja Chef™ High-Speed Blender
How can I clean my Ninja Chef?
  • Hand-Washing: Wash containers, blade assemblies, lids, and Tamper in warm, soapy water, using a dishwashing utensil with a handle to avoid direct contact with the blades. Exercise care when washing Pro-Extractor Blades® Assembly and Pitcher, as the blade assemblies are sharp. Thoroughly rinse and air-dry all parts.
  • Dishwasher: The Tamper and all containers, lids, and blade assemblies are dishwasher safe. It is recommended that the Tamper and lids be placed on the top rack of the dishwasher. Exercise care when handling Pitcher and Pro Extractor Blades assembly, as the blade assemblies are sharp.
  • Using CLEAN Mode: To run the self-cleaning program with the Pitcher, first add warm water to the MAX CLEAN line and a couple drops of dishwashing soap to the Pitcher. Secure the Pitcher lid and lid cap in place. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the Pitcher. When using CLEAN mode for the blender cup, fill the cup halfway with warm water and add one drop of dishwashing soap.
  • Motor Base: Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth. Clean the control panel with a soft cloth, such as microfiber, to prevent scratching. To remove residue from the control panel, you may use an all-purpose cleaner.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I clean the motor base?
  • Clean the control panel with a soft cloth, such as microfiber, to prevent scratching. To remove residue from the control panel, you may use an all-purpose cleaner. NEVER directly spray the base or control panel with water or other liquids.
  • DO NOT use abrasive cloths/pads/brushes to clean the base or control panel, as this can dull or scratch the surface.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
When using the Single-Serve Cup, why don’t all the IQ programs show?
Certain Auto-iQ® programs are compatible with each container. You are able to select only those programs that are illuminated once a certain container is locked in place on the base.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
What is the EXTRACT program used for? What does Extract mean?
The EXTRACT program is ideal for hard, leafy, or fibrous whole fruits and vegetables, including their skins, seeds, and stems. EXTRACT is best used when making juices, ice pops, or morning green shots with these ingredients.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I pause or stop a program?
To pause a blending cycle, press Start/Start, note the program will time out after 5 minutes of no interaction. To stop a program entirely, press Start/Stop.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I turn the unit on?
Press the Power button to turn the unit on. The button will flash when a container is properly attached to the base and ready to use. Press the Power button to turn the unit off when finished.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
What does a flashing red Power button mean?
The button will flash when a container is properly attached to the base and ready to use. When flashing avoid any contact with moveable parts.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why are the ingredients chopped too finely or are too watery?
The ingredients have been over-processed. Use PULSE mode for controlled processing.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why can’t I create snow from solid ice?
  • Do not use ice that has been sitting out or has started to melt. Use ice straight from the freezer.
  • Start with a few pulses and then go to a continuous blending cycle.
  • For best results, use the Tamper to push the ice down toward the blades.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
What does a blinking “JAR” message mean?
The container is not installed on the base properly. For your safety, the unit will be able to be turned on only when the container is properly installed. Please refer to the assembly pages of this instruction manual for assistance.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
You get a blinking "Err" message.
Your motor has overheated or your unit has been running continuously for more than 3 minutes within a brief period of time. If this occurs, simply unplug the unit, remove the container, and allow unit to cool before restarting.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why can’t I run the CLEAN program twice with the single-serve cup?
CLEAN mode is intended to be used as a single cycle for the cup. The unit will prohibit a user from running back-to-back CLEAN mode cycles and display “Err” message. If the container is not completely clean after the CLEAN cycle is complete, please follow hand-washing or dishwasher instructions.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Using the CLEAN Mode:
  • Pitcher: To run the self-cleaning program with the Pitcher, first add warm water to the MAX CLEAN line and two drops of dishwashing soap to the Pitcher. Secure Pitcher lid and lid cap in place. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the Pitcher.
  • Cup: When using CLEAN mode for the blender cup, fill the cup halfway with warm water and add one drop of dishwashing soap. Secure the Pro Extractor Blades® Assembly to the blender cup, then install cup onto motor base. Select CLEAN mode, then press START/STOP to begin. The unit will shut down when the self-cleaning cycle is complete. Make sure to thoroughly rinse and air-dry the cup.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941