Ninja® Foodi® 6-in-1 8-qt. 2-Basket Air Fryer with DualZone™ Technology Series | Official Ninja® Product Support & Information

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Product series

Ninja® Foodi® 6-in-1 8-qt. 2-Basket Air Fryer with DualZone Technology

Model #s

DZ201

Ninja® Foodi® 6-in-1 8-qt. 2-Basket Air Fryer with DualZone™ Technology
Ninja® Foodi® 6-in-1 8-qt. 2-Basket Air Fryer with DualZone™ Technology
Why did the display screen go black?
The unit is in standby mode. Press the power button to turn it back on.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why is the unit beeping?
Either the food is done cooking, or the other zone has started cooking.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why is there an “E” message on the display screen?
The unit is not functioning properly. Please contact Customer Service at 1-877-646-5288.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why did a circuit breaker trip while using the unit?
The unit uses 1690 watts of power, so it must be plugged into an outlet on a 15-amp circuit breaker. Using an outlet on a 10-amp breaker will cause the breaker to trip. It is also important that the unit be the only appliance plugged into an outlet when in use. To avoid tripping a breaker, make sure the unit is the only appliance plugged into an outlet on a 15-amp breaker.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why did a circuit breaker trip while using the unit?
Press the Power button located exactly beside the START/PAUSE function. If the unit is still not powering on, make sure that the unit is plugged in, or try a different outlet.If the unit is still not powering on, try an outlet in a different room.If the unit is still not powering on, please contact Customer Service at 1-877-646-5288
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941