Product support & information
Product series
Ninja® Foodi® Pro Pressure Cooker & Air Fryer
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Product setup & how to use
How can I tell when the unit is pressurizing?
The rotating lights will display on the screen to indicate the unit is building pressure.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Progress bars are showing on the display screen when using the Pressure or Steam function.
The progress bar indicates the unit is building pressure or preheating when usingSTEAM or PRESSURE. When the unit has finished building pressure, your set cook timewill begin counting down.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Why can’t I take the pressure lid off?
As a safety feature, the pressure lid will not unlock until the unit is completelydepressurized. To release pressure, turn the pressure release valve to the VENT positionto quick release the pressurized steam. A quick burst of steam will spurt out of thepressure release valve. When the steam is completely released, the unit will be readyto open. To unlock the pressure lid, turn it counterclockwise. Lift the lid at an angle toprevent splatter. Do not lift the lid straight up.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 How long does the unit take to depressurize?
The time it takes to release pressure depends on the quantity of food in the unit andcan vary from recipe to recipe. Always ensure the float valve has dropped before tryingto remove the lid. If the unit is taking longer than normal to depressurize, unplug theunit and wait until the float valve drops before removing the lid.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your base
The base of the blender (where the motor is) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Blending & Cooking
![Blending & Cooking - Where to find the model number]()
Ninja Coffee Bar®
![Ninja Coffee Bar - Where to find the model number]()
Cookware
![Cookware - Where to find the model number]()
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.
