Ninja® Professional Plus Kitchen System with Auto-iQ® Series | Official Ninja® Product Support & Information

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Product support & information

Product series

Ninja® Professional Plus Kitchen System with Auto-iQ®

Model #s

BN801, BN800, BN800C, BN801C

Ninja® Professional Plus Kitchen System with Auto-iQ®
Ninja® Professional Plus Kitchen System with Auto-iQ®
Ninja® Professional Plus Kitchen System with Auto-iQ®
Ninja® Professional Plus Kitchen System with Auto-iQ®
Why is my motor base not sticking to the counter?
Before sticking the base to the counter, check to make sure the surface and suction feet (located on the bottom of the base) are wiped clean. Suction feet will only stick to smooth surfaces. Suction feet will not stick on some surfaces such as wood, tile, and non-polished finishes.

DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure (cutting board, platter, plates, etc.).
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I turn off a program?
If using a preset program, it will start immediately and will automatically stop when blending is complete. To stop blending before the end of the program, press the currently active button again.

If using a manual program, select your desired speed. Once the ingredients have reached your desired consistency, press the active button again, and wait for the unit to come to a complete stop.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install my pitcher lid?
Place the lid on the pitcher, aligning the triangle symbol on the lid with the triangle symbol on the handle. Press down on the handle until it clicks into place. The triangle symbols MUST be aligned for the lid to lock and the unit to operate.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install the pitcher on the base?
Lower the pitcher onto the motor base. The handle should be aligned slightly to the right and the pitcher should be oriented so the LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I remove the pitcher from the base?
To remove the pitcher from the motor base, turn the pitcher counterclockwise and then lift straight up.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How to install the stacked blade assembly in the pitcher?
Exercising care, grasp the Stacked Blade Assembly by the top of the shaft and place it onto the gear inside the pitcher. Note that the blade assembly will fit loosely onto the gear.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install my single-serve cup on the base?
To install the single-serve cup, turn the cup upside down and place on the motor base. Align the tabs on the cup with the slots on the base, then rotate cup clockwise until it clicks into place. Once the cup is locked in place, press the Power button to turn unit on. The available program buttons will illuminate and the unit will be ready for use.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I remove the pitcher from the base?
To remove the pitcher from the motor base, turn the pitcher counterclockwise and then lift straight up.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install the Precision Processor® Bowl on the base?
Lower the Precision Processor bowl onto the motor base. The handle should be aligned slightly to the right and the pitcher should be oriented so the LOCK symbols are visible on the motor base. Rotate the pitcher clockwise until it clicks into place.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I remove the Precision Processor® Bowl from the base?
To remove the bowl from the motor base, turn the bowl counterclockwise and then lift straight up.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install the Chopping blade assembly or Dough Blade assembly in the Precision Processor® Bowl?
Exercising care, grasp the desired Blade Assembly by the top of the shaft and place it onto the gear inside the bowl. Once the blade is assmebled in the bowl, add ingredients to the bowl, making sure not to exceed the MAX FILL line.

Note that the Chopping Blade Assembly will fit loosely onto the gear.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I install the Precision Processor® Lid?
Place the lid on the Precision Processor Bowl, with black line on tab aligned slightly to the right of tab on front of bowl. Turn lid clockwise to lock in place. When properly locked, the white line on lid will line up with the black line on bowl. Once the lid is locked in place, press the Power button to turn the unit on. The available program buttons will illuminate and the unit will be ready for use.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941