Product support & information
Product series
Ninja® Foodi® 8-qt. 9-in-1 Deluxe XL Pressure Cooker & Air Fryer
Model #s
FD402,
FD401,
FD401C
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Product setup & how to use
Do I have to let the unit preheat before I use the Air Crisp function?
Preheating is recommended for best results. To preheat, simply add 5 minutes to the cook time and allow the unit to come up to temperature before adding ingredients.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Can I open the pressure lid at any time during cooking?
No, as the unit builds pressure, the float valve will rise, and the lid will lock as a safety measure. It will not unlock until pressure is released and the float valve drops down, signaling it is safe to open the lid.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941 Find My Model Number
1. Check your box
On the bottom of your box, you should see the model number near the bar code.
2. Check your base
The base of the blender (where the motor is) should have a rating label that features your model number.
3. Check your manual
Your product's model number is listed on the front cover of your instruction booklet.
Blending & Cooking
![Blending & Cooking - Where to find the model number]()
Ninja Coffee Bar®
![Ninja Coffee Bar - Where to find the model number]()
Date code is engraved on the metal prong of the power plug.
NOTE: Power off unit before unplugging from outlet.
