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BackNinja®  Support Center

Product support & information

Product series

Ninja® Instant Cooker

Model #s

PC101, PC100, PC101C

Ninja® Instant Cooker
Ninja® Instant Cooker
Ninja® Instant Cooker
How do I clean my unit?
The unit should be cleaned thoroughly after every use. Unplug the unit before cleaning. To clean the cooker base and the control panel, wipe them down with a clean, damp cloth. NEVER immerse the cooker base in water or any other liquid. NEVER clean the cooker base in the dishwasher. The cooking pot, steam rack, and silicone ring are all dishwasher safe. To clean the lid (including the pressure release valve and anti-clog cap) hand-wash in warm, soapy water. Air-dry all parts after each use. If there is food residue stuck on the cooking pot or steam rack, place the pot in the sink, fill it with warm water, and allow it to soak before cleaning.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I clean the silicone ring?
To avoid odor, we recommend that you clean the silicone ring after every use. Remove the silicone ring by pulling it outward, section by section, from the silicone ring rack. Wash the silicone ring in warm, soapy water or on the top rack of the dishwasher to help remove any odor.
It is common for the silicone ring to retain the smell of acidic foods, even after cleaning.
The silicone ring can be installed with either side facing up. To reinstall the ring, press it down into the rack section by section.
NEVER pull out the silicone ring with excessive force, as this may deform the ring or the rack, affecting the pressure-sealing function. If your silicone ring has cracks, cuts, or any other form of damage, it should be replaced immediately.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941

At the end of the power cord, there will be a 4-digit number engraved on the outside of one of the metal prongs. This is the date code of your unit, which tells you the date your unit was produced.