Continue

OK
BackNinja®  Support Center

Product support & information

Product series

Ninja® Coffee Brewer with Auto-iQ®

Model #s

CF021, CF020, CF020C

Ninja® Coffee Brewer
Ninja® Coffee Brewer
Ninja® Coffee Brewer
Ninja® Coffee Brewer
How do I clean the glass carafe?
We recommend cleaning the carafe with warm, soapy water. If you want to clean the carafe more thoroughly, we recommend using a soft foam brush. Do not use a wire brush. The carafe and brew-through lid are top-rack dishwasher safe.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
The clean light is on. How do I run a clean cycle?
  • To clean and descale the unit, select the Full Carafe size and set the empty carafe beneath the brew basket.
  • Use a descaling solution specifically formulated for coffeemaker cleaning, such as the Ninja Brewer Descaling Solution and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the Max Fill line (43 oz.). OR Fill the water reservoir to the Travel Mug line (16 oz.) with white vinegar, then fill the rest of the reservoir with water up to, but not exceeding, the Max Fill line (43 oz.). IMPORTANT: Use only white vinegar.
  • Once the water reservoir is filled with your cleaning solution and water mixture, press the CLEAN button. If you cancel the clean cycle, your machine will not be properly descaled, and the CLEAN indicator light will remain on.


NOTE: To cancel the clean cycle, press the Power button or CLEAN button once. The unit will beep, and stop brewing through the cleaning mixture. Discard any remaining cleaning mixture in the reservoir and the carafe, and thoroughly clean each. Refill the reservoir with fresh water up to, but not exceeding, the Max Fill line, and set the empty carafe beneath the brew basket. Run a Full Carafe, Classic Brew with water only to remove any cleaning solution that could affect the flavor of your coffee.
  • The clock will display and countdown the remaining clean cycle time, as this takes approximately 60 minutes to complete. Your Ninja Coffee brewer will deliver a small amount of cleaning solution to distribute it through the system. It will then pause for a half an hour, deliver additional cleaning solution, and pause for another half hour. The extended pauses allow for maximum cleaning and descaling. Do not remove the carafe at any time throughout the clean cycle.
  • Upon completion, the brewer will beep, and the CLEAN light will turn off. Empty and thoroughly clean the carafe and water reservoir with warm, soapy water to remove any cleaning solution that could affect the flavor of your coffee.
  • Fill the reservoir with fresh water up to, but not exceeding, the Max Fill line (43 oz.) and set the empty carafe beneath the brew basket.
  • Flush the system by running a Full Carafe, Classic Brew cycle with water only. After the cycle is complete, discard the water and thoroughly clean the carafe to remove any cleaning solution that could affect the flavor of your coffee.


Note: If the CLEAN light illuminates again, then calcium scale buildup is still present. Repeat the steps above and the CLEAN light will automatically shut off when your brewer is clean.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
What cleaning solution should I use when running a clean cycle?
We recommend using a descaling solution made specifically for coffeemaker cleaning. You can purchase our descaling solution here. You may also use white vinegar.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941