Ninja® Coffee Brewer Series | Official Ninja® Product Support & Information

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Product support & information

Product series

Ninja® Coffee Brewer

Model #s

CE201, CE200, CE200C, CE201C, CE251

Ninja® Coffee Brewer
Ninja® Coffee Brewer
Ninja® Coffee Brewer
How do I clean the glass carafe?
We recommend cleaning the glass carafe with warm, soapy water. If you want to clean the carafe more thoroughly, we recommend using a soft foam brush. Do not use a wire brush. The glass carafe and brew-through lid are top-rack dishwasher safe.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How do I run a clean cycle?
  • Make sure SMALL BATCH is not selected/illuminated.
  • Set the empty carafe beneath the brew basket.
  • Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
    OR
    Add 16 oz. of white vinegar to the water reservoir, then fill the rest of the reservoir with water up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
  • Once the water reservoir is filled with your cleaning solution or vinegar mixture, press the CLEAN button. The clean cycle takes approximately 25–35 minutes. To cancel the clean cycle, press the CLEAN button again or press the Power button.
  • The unit will beep when the clean cycle successfully completes. Refill the reservoir with fresh water up to, but not exceeding, the 12-Cup Line, and set the empty carafe beneath the brew basket. Run a full Classic Brew cycle with water only to remove any cleaning solution that could affect the flavor of your coffee.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How often should I run a clean cycle?
We recommend you run a clean cycle if it takes longer than 12–15 minutes to brew a full carafe of coffee. To run a clean cycle:
  • Make sure SMALL BATCH is not selected/illuminated.
  • Set the empty carafe beneath the brew basket.
  • Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
    OR
    Add 16 oz. of white vinegar to the water reservoir, then fill the rest of the reservoir with water up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
  • Once the water reservoir is filled with your cleaning solution or vinegar mixture, press the CLEAN button. The clean cycle takes approximately 25–35 minutes. To cancel the clean cycle, press the CLEAN button again or press the Power button.
  • The unit will beep when the clean cycle successfully completes. Refill the reservoir with fresh water up to, but not exceeding, the 12-Cup Line, and set the empty carafe beneath the brew basket. Run a full Classic Brew cycle with water only to remove any cleaning solution that could affect the flavor of your coffee.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
What cleaning solution should I use when running a clean cycle?
We recommend using a descaling solution made specifically for coffeemaker cleaning. You can purchase our descaling solution here. You may also use white vinegar.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Why is brewing taking longer than normal?
It takes approximately 12–15 minutes to brew a full carafe of coffee. If you notice it is taking longer than normal, you may need to run a clean cycle to descale the unit. To run a clean cycle:
  • Make sure SMALL BATCH is not selected/illuminated.
  • Set the empty carafe beneath the brew basket.
  • Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
    OR
    Add 16 oz. of white vinegar to the water reservoir, then fill the rest of the reservoir with water up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
  • Once the water reservoir is filled with your cleaning solution or vinegar mixture, press the CLEAN button. The clean cycle takes approximately 25–35 minutes. To cancel the clean cycle, press the CLEAN button again or press the Power button.
  • The unit will beep when the clean cycle successfully completes. Refill the reservoir with fresh water up to, but not exceeding, the 12-Cup Line, and set the empty carafe beneath the brew basket. Run a full Classic Brew cycle with water only to remove any cleaning solution that could affect the flavor of your coffee.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941