Ninja® Coffee Brewer Series | Official Ninja® Product Support & Information

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Product support & information

Product series

Ninja® Coffee Brewer

Model #s

CE201, CE200, CE200C, CE201C, CE251

Ninja® Coffee Brewer
Ninja® Coffee Brewer
Ninja® Coffee Brewer
I turned the warming plate off by pressing STAY WARM, but the HOT SURFACE light is still on.
The HOT SURFACE indicator is a safety feature that illuminates when the warming plate is hot. The HOT SURFACE indicator will remain on until the warming plate has cooled to a safe temperature. Do not touch the surface when this light is illuminated.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
If my unit comes with a permanent coffee filter, do I need to also use a paper filter?
No, a paper filter and the permanent filter should NOT be used together when brewing coffee. Using both the permanent filter and a paper filter may result in clogging or water and/or coffee backing up in the brew basket.
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What grind size of coffee and what size paper filter should I use?
A medium grind coffee is recommended. The brew basket is designed to fit a #4 cone paper filter. Note: Some models come with a permanent filter and should not be used with a paper filter.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
How often should I run a clean cycle?
We recommend you run a clean cycle if it takes longer than 12–15 minutes to brew a full carafe of coffee. To run a clean cycle:
  • Make sure SMALL BATCH is not selected/illuminated.
  • Set the empty carafe beneath the brew basket.
  • Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
    OR
    Add 16 oz. of white vinegar to the water reservoir, then fill the rest of the reservoir with water up to, but not exceeding, the 12-Cup Line (60 fl. oz.).
  • Once the water reservoir is filled with your cleaning solution or vinegar mixture, press the CLEAN button. The clean cycle takes approximately 25–35 minutes. To cancel the clean cycle, press the CLEAN button again or press the Power button.
  • The unit will beep when the clean cycle successfully completes. Refill the reservoir with fresh water up to, but not exceeding, the 12-Cup Line, and set the empty carafe beneath the brew basket. Run a full Classic Brew cycle with water only to remove any cleaning solution that could affect the flavor of your coffee.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941