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Product support & information

Product series

Ninja® Intelli-Sense Kitchen System

Ninja® Intelli-Sense Kitchen System with Auto-Spiralizer®

Model #s

CT680, CT680A, CT680SS, CT680SSCCO, CT680W, CT682SP

Ninja® Intelli-Sense™ Kitchen System
Ninja® Intelli-Sense™ Kitchen System
Ingredients are chopped too finely or are too watery.
The ingredients have been over-processed. Use PULSE mode for controlled processing.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941
Motor base won’t stick to counter or tabletop.
Make sure surface and suction feet are wiped clean. Suction feet will stick only to smooth surfaces. Suction feet WILL NOT stick on some surfaces such as wood, tile, and non-polished finishes. DO NOT attempt to use the unit when the motor base is stuck to a surface that is not secure (cutting board, platter, plates, etc.)
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You get a “”-:--” message.
The container is not installed on the motor base properly. For your safety, the unit will be able to be turned on only when the container is properly installed. Please refer to the assembly pages of this instruction manual for assistance.
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You get a blinking Err message.
Your motor has overheated or your unit has been running for more than 2 minutes within a brief period of time. If this occurs, simply unplug the unit, remove the container, and allow unit to cool before restarting.
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You get semi-circular or shredded noodles.
If the collecting bowl is overfilled and causing the Blade Disc to lift up after spiralizing, your ingredient may have been too large, resulting in broken and inconsistent noodles. Follow prepping instructing in Quick Start Guide or Inspiration Guide.

For the most consistent results, be sure to center the ingredient on to the pin located in the center of the Blade Disc.
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Ingredient is not fully processed and is spinning on the Food Pusher.
Remove remaining ingredient from Blade Disc pin and trim top and bottom so that both are flat. Make sure you center ingredient on the Blade Disc pin and secure the Food Pusher firmly on top of the ingredient. While maintaining pressure on Food Pusher, press the GO button.
Did this solve your problem? Yes NoGreat! We're happy to hear it.Please call Customer Care at 1-866-826-6941