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Ninja® Coffee Brewer

Model #: CF020

Ninja® Coffee Brewer with Auto-iQ® One-Touch Intelligence and Thermal Flavor Extraction® Technology

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Model CE201 is available for sale on ninjakitchen.com

What's included
  • 43 oz. Glass Carafe
  • Ninja Smart Scoop
  • Removable Water Reservoir
  • 3-Piece Paper Filter Kit
  • 10-Recipe Coffee Inspiration Guide
Ninja® Coffee Brewer
Ninja® Coffee Brewer

Details

There’s Coffee and then there’s Ninja Coffee. This isn’t coffee as you know it. This is coffee as you want it. Ninja’s patent-pending brewing technology is designed to deliver better, richer-tasting coffee with variable richness levels that are never bitter. Only the Ninja Coffee brewer has Thermal Flavor Extraction® Technology, which truly unlocks the full flavor potential of your coffee.

Auto-iQ® One-Touch Intelligence allows you to CHOOSE A SIZE, CHOOSE A BREW.

CHOOSE A SIZE – Brew directly into your favorite cup or travel mug, or make a half carafe or full carafe.

CHOOSE A BREW – At the touch of the brew button, Thermal Flavor Extraction Technology enables you to dial up flavor richness, from Classic Brew to Rich Brew to Over Ice Brew, in the size you want.

Auto-iQ® One-Touch Intelligence draws just the right amount of water needed from the reservoir, based on the brew size you choose (cup, travel mug, half carafe, or carafe) and brew type you select.

The 43 oz. Glass Carafe is perfect for entertaining. Keep your coffee hot with a 2-hour auto-off precise temp warming plate.
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Parts and Accessories

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FAQs


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Set Up

How do I fill my water reservoir?
To remove the water reservoir from the base, hold the reservoir by the grip, and twist counterclockwise. Either flip the lid top over or remove lid by twisting counterclockwise. Fill with water up to, but not exceeding, the Max Fill line (43 oz. ). To replace the water reservoir, place on top of the base and twist clockwise until you feel the reservoir lock into place. NOTE: Depending on the size and brew type, you may have water left in the reservoir.
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How do I change the vessel size?
It’s easy - simply press one of the brew size buttons (Cup, Travel Mug, Half Carafe, or Full Carafe) on the control panel. The brew size icon will illuminate to show which brew size you have selected.
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Do I need to use the permanent filter with a paper filter?
No, the paper filter and permanent filter should not be used together. Please use either a paper filter or the permanent filter when brewing coffee.

Using a permanent filter in conjunction with a paper filter may result in the clogging and backing up of water and/or coffee in the filter basket.
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What size paper filters fit my Ninja Coffee Brewer?
The brew basket is designed to fit a #4 cone paper filter, or the gold Ninja Permanent Filter.
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How to prepare your Ninja Coffee Brewer for a brewing cycle.
To brew a half carafe or full carafe, place your carafe below the brew basket and fill the water reservoir with water. Then insert a #4 paper filter or the permanent filter in the brew basket, and add your favorite coffee using the Ninja Smart Scoop. After adding the water and coffee, choose a size and brew type. If you want to pour a cup of coffee before the brew is complete you can close the Drip Stop and remove your carafe to pour a cup. Remember to replace the carafe and open the Drip Stop when you’re done. You can also use the Drip Stop to stop the brew basket from dripping coffee at the end of the brew. If you want to brew a travel mug, you can place larger cups and travel mugs directly on the base of the unit. If you want to brew a cup, lower the cup platform below the brew basket and place your cup on the platform, following the same instructions above.
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Do I need to use the Brew-Through Lid in my Carafe?
Yes, we recommend using the brew-through lid as it helps maintain the carafe temperature, and deliver optimal flavor. Not using the brew-through lid, or not having the lid on properly, could allow heat to escape from the carafe causing the coffee to rapidly cool.
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Cleaning

How to clean & descale your Ninja® Coffee Brewer



NOTE: The clean cycle takes approximately 60 minutes.

To clean and descale your Ninja Coffee brewer:

1 Select the Full Carafe size and set the empty carafe beneath the brew basket.

2 Use a descaling solution specifically formulated for coffeemaker cleaning and follow the directions on the package. Fill the water reservoir up to, but not exceeding, the Max Fill line (43 oz.).
OR
Fill the water reservoir to the Travel Mug line (16 oz.) with white vinegar, then fill the rest of the reservoir with water up to, but not exceeding, the Max Fill line (43 oz.). IMPORTANT: Use only white vinegar.

3 Once the water reservoir is filled with your cleaning solution and water mixture, press the CLEAN button.

NOTE: To cancel the clean cycle, press the Power button or CLEAN button once. The unit will beep, and stop brewing through the cleaning mixture. Discard any remaining cleaning mixture in the reservoir and the carafe, and thoroughly clean each. Refill the reservoir with fresh water up to, but not exceeding, the Max Fill line, and set the empty carafe beneath the brew basket. Run a Full Carafe, Classic Brew with water only to remove any cleaning solution that could affect the flavor of your coffee.

IMPORTANT: If you cancel the clean cycle, your machine will not be properly descaled, and the CLEAN indicator light will remain on.

4 The clock will display and countdown the remaining clean cycle time, as this takes approximately 60 minutes to complete. Your Ninja Coffee brewer will deliver a small amount of cleaning solution to distribute it through the system. It will then pause for a half an hour, deliver additional cleaning solution, and pause for another half hour. The extended pauses allow for maximum cleaning and descaling.

CAUTION: DO NOT remove the carafe at any time throughout the clean cycle.

5 Upon completion, the brewer will beep, and the CLEAN light will turn off.

6 Empty and thoroughly clean the carafe and water reservoir with warm, soapy water to remove any cleaning solution that could affect the flavor of your coffee.

7 Fill the reservoir with fresh water up to, but not exceeding, the Max Fill line (43 oz.) and set the empty carafe beneath the brew basket.

8 Flush the system by running a Full Carafe, Classic Brew cycle with water only. After the cycle is complete, discard the water and thoroughly clean the carafe to remove any cleaning solution that could affect the flavor of your coffee.

NOTE: If the CLEAN light illuminates again, then calcium scale buildup is still present. Repeat the steps above and the CLEAN light will automatically shut off when your brewer is clean.

Please call Customer Care at 1-877-646-5288 to purchase descaling solution or if the brewer needs any servicing.
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How do I clean my Ninja Coffee Brewer Out of Box?
Before your first brew, we recommend runing two Full Carafe, Classic Brew cycles with just water (no grounds) to prime your Ninja Coffee Brewer.

With your brewer plugged in and powered on, fill your reservoir with water up to, but not exceeding, the Max Fill line. Place the carafe under the brew basket, choose the Full Carafe setting, then press the Classic Brew button. When the cycle is complete, discard the water in the carafe and repeat. After you have completed two cycles, you are ready to use your Ninja Coffee Brewer.
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How often should I clean my Ninja Coffee Brewer?
Cleaning your brewer is very important to ensure you're receiving the best possible coffee from your Ninja Coffee Brewer. Clean your brewer when the CLEAN button on your Ninja Coffee Brewer illuminates.
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How do I clean after a brew?
Cleaning your Ninja Coffee Brewer is easy. Follow the instructions below:
Before cleaning, close the Drip Stop. After each brew is complete and the coffee grounds have cooled, discard the paper filter. If using the permanent filter, carefully remove and wash. Remove brew basket from the brewer, rinse, and wash with soap and warm water. Wash the carafe and brew-through lid with soap and warm water. Use a bottle brush or cloth to wash the inside of the carafe. DO NOT use a wire brush. Wipe machine down with a cloth and soap and warm water. Let the warming plate cool before cleaning with a wet cloth and soap and water. DO NOT immerse the base in water.

NOTE: The brew-through lid, glass carafe, permanent filter, and water reservoir are top-rack dishwasher safe.
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The Clean light came on - what cleaning solution should I use to clean my Ninja Coffee Brewer?
For the most effective cleaning, we recommend using a descaling solution specifically formulated for coffee maker cleaning. Alternately, fill the water reservoir to the travel mug line (16 oz. ) with only white vinegar. This method is effective for mildly scaled machines.
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How do I clean my glass carafe?
We recommend cleaning your carafe and brew-through lid with warm, soapy water, or placing in the top rack of your dishwasher. If you want to clean the carafe more thoroughly, we recommend using a soft foam brush.

DO NOT clean carafe with abrasive cleansers, steel wool pads, or other abrasive material.
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Brew Volume

What impacts coffee brew volume?
When you make hot coffee, the coffee grounds will absorb some of the water that is brewed, resulting in slightly less brewed coffee than the water used. The more coffee you use, the more water will be absorbed. Additionally, our wider bottom carafe holds most of the coffee at the base, which helps control the temperature more evenly.

If you are experiencing inconsistent brew volume, we recommend you run a clean cycle. Please refer to the How to clean & descale your Ninja Coffee Brewer FAQ.
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Clock & Delay Brew

How do I set the Delay Brew?
Power on the unit then press the Delay Brew button. Add the recommended amount of coffee to the brew basket for your brew size and brew type. Toggle the drip stop to the open position, denoted by a water droplet. Fill the reservoir with water up to, but not exceeding, the Max Fill line.

The Delay Brew button will illuminate and the clock will begin to flash "12:00" or the last Delay Brew time that was set. While the clock is flashing, press the H (Hour) or M (Minute) buttons to set the time you would like the Delay Brew to begin. The AM or PM indicator will illuminate on the left side of the display as you are setting the desired time.

Once the desired time has been set, select the size of the vessel that you would like to brew. Select the Brew Type that you desire from the four flashing buttons. The selected brew type will be illuminated.

Once the time, brew size, and brew type have been set, allow the Delay Brew button to stop flashing, or press the Delay Brew button to activate. When the Delay Brew is activated, the Delay Brew button will illuminate and an audible signal will play to verify the Delay Brew is set. Place the appropriate sized vessel under the brew basket.

IMPORTANT : The unit must remain on in order for the Delay Brew function to work. Do not power off after setting Delay Brew. Also, make sure the Drip Stop is in the open position.
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How do I set the clock?
To set the clock, simply press the H (hour) and/or M (minute) button until you reach the current time.
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Brewing Coffee

Can I add more water while brewing?
We do not recommend adding water to the water reservoir while the Ninja Coffee Brewer is in use.
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How hot will my cup/travel mug of coffee be after the brew?
The Ninja Coffee Brewer is designed to brew between 137 and 175 degrees Fahrenheit.
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How hot will my half/full carafe of coffee be after the brew?
The Ninja Coffee Brewer is designed to brew between 184 and 190 degrees Fahrenheit.
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What grind coffee should I use?
A medium grind coffee is recommended.
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There is water left in the reservoir.
After a brew you may notice leftover water in your water reservoir after filling to the minimum fill line of the size selected. The water reservoir markings are minimum fill lines that indicate if there is enough water for the proper brew size in the reservoir, but all brew styles use different amounts of water to create the proper flavor and concentration. Auto-iQ® One-Touch Intelligence will only use the water needed for the brew size and style selected. Please note that the system is designed to always have water remain in the reservoir after a brew. This to protect the boiler from boiling dry, and helps extend the life of your machine.
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How long does it take to pre-heat to get the hottest cup?
After turning on your Ninja Coffee Brewer, the pre-heat notification will illuminate for 3 minutes as your brewer warms up. Once it has warmed up to the proper temperature, the pre-heat notification will turn off indicating it is time to brew.
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How do I make coffee that’s milder?
For milder coffee, try the Classic Brew setting using light roast beans and a paper filter in your brew basket (rather than the permanent metal filter). If you want an even milder flavor, you can put less coffee in the brew basket — just keep in mind that grounds do absorb liquid during the normal brew cycle, so you will wind up with a less concentrated, larger cup of coffee.
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How do I make coffee that’s stronger?
For stronger coffee, try the Rich Brew setting using dark roast beans and the permanent filter in your brew basket (rather than a paper filter). If you want an even bolder flavor, you can add more coffee grounds in the brew basket — just keep in mind that the additional grounds do absorb liquid, so you will wind up with a more concentrated, smaller cup of coffee.
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Can I change brew settings once my coffee has started to brew?
Yes, you may select a different brew size or style. Results vary depending upon the status of the current brew cycle.
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Why is the second cup that I brewed hotter than the first brew?
Once the Ninja Coffee Brewer has brewed the first cup, the brewer is pre-warmed. This enables any following brews to be slightly hotter. For a hotter first cup, after plugging in and turning on your brewer by pressing the Power button, allow 3 minutes for your brewer to pre-heat.
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My coffee has finished brewing, and my Ninja Coffee Brewer is beeping.
The beeping indicates that your coffee is ready, ENJOY!
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How does the Ninja Coffee Brewer carafe keep coffee at the right temperature?
The carafe is designed to keep most of the coffee volume in the bottom so it will be closer to the Intelligent Warming Plate. This helps maintain the coffee at the ideal drinking temperature.
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How long does the Intelligent Warming Plate keep coffee hot?
The Intelligent Warming Plate is designed to keep your coffee hot for two hours. After that, the warming plate will turn off automatically. If you would like to turn off the Intelligent Warming Plate sooner, you can—simply press the Stay Warm button.

If you would like the Warming Plate to say on longer, you can program it to stay on up to 4 hours. Turn the Multi-Serve dial to Half Carafe or Full Carafe. Press and hold the Stay Warm button until the clock begins to flash the current time the warming plate will stay on for. Quickly press the hour or minute (H or M) to increase the time up to 4 hours. The time will lock in after 5 seconds or you can press the Stay Warm button.

NOTE: The HOT SURFACE light will illuminate when the warming plate is hot. Do not touch the surface when thi s lightis illuminate.
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My Over Ice Brew is not cold?
The Over Ice Brew is designed to brew hot coffee over ice to lock in the flavor for rich, smooth iced coffee. Make sure your cup, travel mug, or carafe is filled all the way to the top with ice cubes.

We strongly recommend ice cubes when making iced coffee. Shaved and crushed ice have different packing characteristics. Because of this, you should NOT use shaved or crushed ice as the vessel used may overflow once coffee is brewed over the ice.

IMPORTANT: DO NOT use hot water in the water reservoir. We recommend cool, fresh, filtered water.
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Why are there white particles/film in my coffee and filter?
The white particles/film you are seeing may be mineral deposits coming from the water you're using. This is an indicator that your Ninja Coffee Brewer needs to be cleaned. Follow the instructions on cleaning & descaling your unit in your instruction booklet, or under the 'How to clean & descale your Ninja Coffee Brewer®' FAQ.
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I didn't put in enough water, and my Ninja Coffee Brewer started beeping in mid-cycle. Can I just add more water and keep going?
To ensure the best possible coffee, a new brew cycle is needed. Refill the water reservoir to correlating fill line for your brew size, or up to, but not exceeding, the Max Fill line. Empty the brew basket, and the brewing vessel. Return the empty vessel beneath the brew basket, and insert fresh coffee grounds in the brew basket and start your brew cycle again.

For additional volume troubleshooting, see flow chart.
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How can I pause the brew cycle to pour a cup before it has finished?
To pause the brew cycle, simply move the the Drip Stop toggle to the closed position denoted by a water droplet with a slash. This stops the flow of coffee from the brew basket. After pouring your cup, quickly return the vessel and open the Drip Stop to continue brewing.

CAUTION: NEVER open the brew basket while the Ninja Coffee Brewer is brewing. Scalding may occur if the brew basket is removed during brewing cycles.
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Is it okay to brew iced coffee in the glass carafe?
Yes, the glass carafe was specially designed for both hot and iced coffee. When making iced coffee in the carafe, fill it to the top with ice cubes and let your Ninja Coffee Brewer do the rest.
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Is it normal for the brew type button to pulse while the Ninja Coffee Brewer is brewing?
Yes, when the Ninja Coffee Brewer is brewing, you will notice that the brew type you have selected will be illuminated and pulse on and off during the brew.
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Can I program my coffee to stay warm for more or less than 2 hours?
Yes, you can program your Ninja Coffee Brewer System by pressing the Stay Warm button. You can enable the Stay Warm functionality for up to four hours, or as little as 15 mins.

If you want to adjust your time to stay warm, simply press and hold down the Stay Warm button for 3 seconds and the clock will begin to flash. Use the Hour Button to toggle between 1 and 4 hours, and the Minute button to toggle in between 15 minute intervals. Once you have selected the desired Stay Warm time, please press the Stay Warm button again to activate.
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How long does my pre-heat stay on?
Your Ninja Coffee Brewer will stay pre-heated for 72 hours unless you turn the brewer off.
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General Information

Can I brew tea in this machine?
We do not recommend brewing tea in the Ninja Coffee Brewer. After brewing coffee, there will be coffee oils and flavors that will be left in the brew basket which may effect the flavor of the tea.
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Where can I find the model number?
The model number can be found on the bottom of your unit. The model number will begin with the letters 'CF'.
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What is Thermal Flavor Extraction®?
Many variables go into brewing the perfect cup of coffee. Three of those variables, Temperature, Pre-Infusion, and Saturation, are difficult to manage on your own. Our Thermal Flavor Extraction® Technology automatically controls them for you.

How It Works:
Temperature: Water is heated to the ideal temperature for coffee.
Pre-Infusion: Grounds are evenly saturated then given time to 'bloom'
Saturation: Grounds are saturated again for an even and consistent extraction
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What is the difference between the Stay Warm button and the Hot Indicator?
The Intelligent Warming Plate is a heater that will automatically turn on after selecting Half Carafe or Full Carafe on either the Classic Brew or Rich Brew setting. The Intelligent Warming Plate will adjust the heat it produces to avoid burning the coffee over time. You may also activate the Warming Plate by pressing the Stay Warm button, within 2 hours of the initial brew.

The HOT SURFACE light is a safety feature that will illuminate when the warming plate is hot. If you leave your brewing vessel on the Intelligent Warming Plate for an extended period, the HOT SURFACE indicator may illuminate, even if the Stay Warm function has not been initaited. The HOT SURFACE light will remain on until the warming plate has reached a safe temperature. DO NOT touch the surface when this light is illuminated.
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Which compatible accessories/parts are microwave safe?
The only accessories that are microwave-safe are the Ninja insulated cups, mugs and tumblers.
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What parts/accessories are dishwasher safe?
The Permanent Filter, Water Reservoir, Water Reservoir Flip Top Lid, Glass Carafe and Brew-Through Lid are all top-rack, dishwasher safe.

The brew basket is NOT dishwasher safe.
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Does the Ninja Coffee Brewer take coffee pods?
This brewer is designed to brew coffee grounds only. Do not insert pods or K-Cups.
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Can I brew tea in this machine?
We do not recommend brewing tea in the Ninja Coffee Brewer because there are coffee oils and flavors that will be left in the brew basket. This may cause the tea to produce a flavor you may not expect.
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Are the Ninja cups and tumblers BPA free?
Yes, all of our cups and tumblers are BPA free.
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Product Specifications

Are special coffee beans required?
No, however a medium grind coffee is recommended.
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What are the size dimensions of the Ninja Coffee Brewer?
The dimensions of the Ninja Coffee Brewer are as follows:

Imperial (inches): 11.65 (depth) x 10.51 (width) x 14.84 (height); OR
Metric (centimeters): 29.6 (depth) x 26.7 (width) x 37.7 (height)
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What makes the Warming Plate intelligent?
The Intelligent Warming Plate plate is activated when brewing a Half Carafe or Full Carafe on either Classic Brew or Rich Brew. The warming plate adjusts how much heat is delivered to the carafe to keep your coffee hot without burning it, which would leave the coffee tasting bitter. These intelligent features will ensure the last cup tastes just as good as the first.

The warming plate will automatically turn off after 2 hours, however you can enable the Stay Warm functionality for up to four hours, or as little as 15 mins. If you want to adjust your time to stay warm, simply press and hold down the Stay Warm button for 3 seconds and the clock begins to flash. Use the Hour Button to toggle between 1 and 4 hours, and the Minute button to toggle in between 15 minute intervals. Once you have selected the desired Stay Warm time, please press the Stay Warm button again to activate.
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Troubleshooting


This FAQ page is a great place to find info, tips and help. Just make sure you’ve read your Owner’s Guide before using your unit.

Warming Plate

Why does the HOT INDICATOR light sometimes not turn on?
The HOT SURFACE light is a safety feature that will illuminate when the warming plate is hot. If you leave your brewing vessel on the Intelligent Warming Plate for an extended period, the HOT SURFACE indicator may illuminate, even if the Stay Warm function has not been initaited. The HOT SURFACE light will remain on until the warming plate has reached a safe temperature. DO NOT touch the surface when this light is illuminated.
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I turned the warming plate off by pressing the Stay Warm button, but the Hot Surface light is still on.
The HOT SURFACE light is a safety feature that will illuminate when the warming plate is hot. The HOT SURFACE light will remain on until the warming plate has cooled to a safe temperature. DO NOT touch the surface when this light is illuminated.
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Why did my Intelligent Warming Plate not stay on?
The Intelligent Warming Plate plate is activated when brewing a Half Carafe or Full Carafe on either Classic Brew or Rich Brew. The warming plate adjusts how much heat is delivered to the carafe to keep your coffee hot without burning it, which would leave the coffee tasting bitter. These intelligent features will ensure the last cup tastes just as good as the first.

If you did select a Half or Full Carafe on either Classic or Rich brew, ensure that you filled the reservoir up to, but not exceeding, the Max Fill line. If not enough water was in the reservoir, the brew will not be completed. This may result in the warming plate not turning on.
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Brewing Coffee

My brew cycle is taking too long.
A Full Carafe will take approximately 8 minutes to brew, and the Cup setting will take approximately 4 minutes to brew.

If the brew cycle is taking longer than normal, run a Clean Cycle with the descaling solution.

If the above does not help, follow the "low volume" steps in the Coffee Volume Troubleshooting flow chart.
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My brew cycle will not start.
Make sure the unit is powered on, and the display is illuminated. If there are no lights, it means the machine is not getting power. Try a different outlet and press the Power button. Check to make sure there is water in the water reservoir.

Make sure the Drip Stop is open, as the machine will beep 5 times and the brew cycle will not start if the Drip Stop is in the closed position. If the Drip Stop LED is illuminated, and the Drip Stop is in the open position, it means the brew basket was inserted incorrectly. Reinsert the brew basket by aligning it with the rails, then slide it into the brewer until it clicks in place.

If your Ninja Coffee Bar® beeps 5 times, this could indicate that there is not enough water in the reservoir. Please refill the water reservoir, and reselect your brew size and type to restart the brew cycle.

If the above actions have not corrected the beeping, it may be time to run the Clean cycle. Please refer to the Care & Maintenance section.

NOTE: The brew will begin, stop, and be quiet for a short period of time before it begins again. This pre-infusion process is used to evenly saturate your coffee grounds.
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Drip stop light not turning off?
If the Drip Stop indicator is illuminated, and the the drip stop toggle is set the open position (denoted by a water droplet), ensure the brew basket is properly inserted.
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There is no water coming out of the bottom of the brew basket into my cup.
If the drip stop LED light is illuminated, then disengage by moving the drip stop tab on the brew basket from the closed position to the open position, denoted by the icon of a water drop with no slash through it.

The bottom opening of the brew basket may be clogged. This can happen with finely ground coffee, or if too many coffee grounds were put into the basket. Remove the basket carefully, discard the coffee grounds, and rinse the entire brew basket (and permanent filter, if applicable) with water to remove any grounds remaining inside. Do NOT touch the basket until it has completely cooled, as the water will be very HOT. Clogging of the brew basket can also occur when using the permanent filter in conjunction with a paper filter. When using a paper filter, do not use the permanent filter.

The Ninja Coffee Bar® is equipped with Auto-iQ® technology that includes a pre-infusion feature. This means there will be a short delay after you start your brew cycle where water is saturating with your coffee grounds in the brew basket to enhance the flavor of the coffee.

If problem persists, please wash out your brew basket and run a Clean cycle.
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There is "mud" or sediment in my coffee.
If there is sediment at the bottom of the brewed coffee, this may be due to using finely ground coffee in a permanent filter. To reduce the amount of sediment in your coffee, try using a slightly coarser grind or a paper filter. If you're still finding sediment in your coffee, make sure the brew basket did not overflow. If there are too many grounds in the brew basket, the grounds will flow into an overflow channel designed to make sure overflow is captured in the brew vessel.
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Inconsistent brew volume with same setting?
If you are experiencing inconsistent brew volume, we recommend you run a Clean cycle. Please refer to the "How to clean & descale your Ninja® Coffee Brewer" FAQ.
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The brew basket drips even after the cycle is completed.
Once the brew cycle is complete, move the drip stop to the closed position, denoted by a water droplet with a slash through it, before removing your brewing vessel.
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The brew basket is overflowing--water and/or coffee grounds are coming out of the top and down the sides.
The bottom opening of the brew basket is clogged. This can happen with finely ground coffee, or if too many coffee grounds were put into the basket. Remove the basket carefully, discard the coffee grounds, and rinse the entire brew basket (and permanent filter, if applicable) with water to remove any grounds remaining inside. Do NOT touch the basket until it has completely cooled as the water will be very HOT.

Clogging of the brew basket can also occur when using the permanent filter in conjunction with a paper filter. When using a paper filter, do not use the permanent filter.
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How do I remove and insert the brew basket?
The brew basket can be removed from the brewer by pulling straight towards you, and lifting the brew basket at a slight upward angle (similar to a cabinet drawer). To reinsert, align the brew basket with the rails and slide it back into the brewer until it clicks into place.
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My cup or travel mug overflowed.
The Ninja® Coffee Brewer is designed to dispense the following amounts on Classic Brew:
  • Cup - 9. 5 oz.
  • Travel - 14 oz.

If your cup overflowed, please be sure that the cup can hold over 12 oz. of liquid, and your travel mug can hold over 16 oz.

NOTE: On Rich Brew and Over Ice Brew there will be less volume dispensed.

If your Ninja® Coffee Brewer has gradually increased the volume dispensed, we recommend running the clean cycle with a descaling solution specifically formulated for coffeemaker cleaning.
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My Ninja Coffee Brewer just started to make coffee by itself and it spilled everywhere.
The Ninja Coffee Brewer is equipped with a delay brew feature which allows you to program a brew cycle for a later time. It is likely that a delayed brew cycle was selected and the vessel that was to be brewed into was not left in place to receive the coffee.

To temporarily stop the flow of coffee, move the drip stop tab on the brew basket to the closed position denoted by a water droplet icon with a slash through it to stop the brew cycle. Power off the unit to cancel the Delay Brew.

NOTE: Allow the brew basket (and warming plate for certain models) to cool before cleaning.
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The paper filter is folding over when I put the brew basket in the Ninja Coffee Brewer.
The Ninja Coffee Brewer is designed to take a #4 cone filter. Be sure you are using this size and shape, as larger sizes may fold over. If not, allow the brew basket to cool before handling. The paper filters are thicker on two edges. Fold those edges along the crease (one along the bottom and once along the side) before inserting into the brew basket. Alternatively, you can wet the sides of the paper filter to temporarily adhere it to the brew basket.

NOTE: When using a paper filter, do not use the permanent filter.
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My unit beeps, but the brew will not start?
There are a few reasons why the unit will beep, but a brew will not start:
  • Ensure the display is illimunated. If there are no lights illuminated, it means the machine is not getting power. Try a different outlet.
  • Check the Drip Stop, and make sure it is set to the open position (denoted by the image of a water droplet).
  • Ensure the brew basket is properly inserted and aligned.
  • Ensure there is water in the reservoir. If there is no water, and the boiler is too hot, the unit will beep and not start the brew in order to protect the boiler from overheating.
  • If the boiler has become scaled from excessive hard water usage without cleaning and got too hot, the unit will beep and not start the brew in order to protect the boiler from overheating. Please run a Clean cycle, following the instructions in the Owner's Guide or under the FAQ titled "How to clean and descale your Ninja® Coffee Brewer."
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My Coffee isn't hot enough.
Try these tips:
  • When using a ceramic cup, we recommend preheating the cup by running it under hot water from the sink. When using a travel mug, put the top on as soon as the brew cycle is completed.
  • When using the glass carafe, ensure the brew-through lid is on correctly and securely fastened. This helps maintain the carafe's temperature. Not using the brew-through lid, or not having the lid on properly, could allow heat to escape from the carafe, causing the coffee to cool rapidly.
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At the end of the power cord, there will be a 4-digit number engraved on the outside of one of the metal prongs. This is the date code of your unit, which tells you the date your unit was produced.