Grills & Outdoor Cooking

Yes, always fill the smoke box to the top. We've perfected the amount of pellets needed for each smoke session. Regardless of the function or food load, the unit will burn through them appropriately.

Press the Woodfire Flavor Technology button before pressing "Start" in order to add smoke when using the Grill, Air Crisp, Roast, Bake, or Dehydrate functions. You do not need to press the Woodfire Flavor Technology button when using the Smoker function.

Preheat times vary by function and unit temperature
GRILL: approx. 12-20 minutes.
AIR CRISP, BAKE, ROAST: 3 minutes.
SMOKER, DEHYDRATE, BROIL: No preheat.

If you are using Woodfire Flavor Technology, preheat times will be 5-7 minutes faster. Using the unit inclement weather with heavy rain could cause longer preheat times.

We recommend using only extension cords marked with letter "SJOW" and stating, "Suitable for use with outdoor appliances." Longer cord length may also cause longer preheat times, we recommend using the shortest outdoor rated extension cord that fits your outdoor grill setup.

While preheating is strongly recommended for best results, you can skip it by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will flash across the screen. Open the hood and place ingredients in the unit. Once the hood is closed, cooking will begin and the timer will start counting down.

Pellets may continue to burn after cook time is complete. Do not touch or remove the smoke box until the grill has stopped smoking, pellets have completely burnt out, and the smoke box has cooled. At that point, remove the smoke box and safely discard cooled ash contents.
Wood ash is an excellent source of nutrients for plants. To use in your garden, lightly scatter on the soil, or add it to your existing compost.

Yes, connect to a properly grounded 3-prong GFI outlet only and ensure to use the correct recommended cord.
Use only outdoor extension cords 50 ft. length or less, marked with letters "SJOW", 16 AWG, and stating, "Suitable for use with outdoor appliances." Using the incorrect cord could lead to the cord overheating, melting, and/or a drop in voltage. A drop in voltage can increase preheat times and impact cooking performance and/or cook times.