Ninja® is here to help! Below includes general product information, FAQs, tips & manuals. Still have a question? Don't worry! Our customer service team is available to answer your calls Mon.-Sat. 7 a.m.-11 p.m. ET & Sun. 9 a.m.-8 p.m. ET.
What comes with the Ninja Ultima Kitchen System?
The Ninja Ultima blender includes:
1500W/2.5HP motor base
XL 72 oz. pitcher
Total Crushing® & High Speed Cyclonic Blades
Pitcher lid with pour spout
2 Pro Nutri Ninja® Cups with Sip & Seal® Lids
Nutri Ninja® blade assembly
XL 8 Cup Food Processor Bowl
Feed Shoot Lid with Two Part Pusher
Drizzle Hole Lid
Inspiration Guide with 30 Delicious Recipes
To check what comes with your Ninja Ultima blender or Ninja Ultima Kitchen System configuration, please refer to the Instruction Manual that came with your blender or visit our compare page to see which Ninja Ultima you own.
What is Dual Stage Blending?
Dual Stage Blending is Ninja’s patent pending gear system which offers high torque Total Crushing® Technology AND high speed cyclonic blending in one jar to crush down ingredients and then liquefy them. The patent pending technology allows the two sets of blades to rotate at different speeds in order to first crush the larger ingredients and then quickly liquefy the small chunks.
What is Total Crushing® technology?
Total Crushing® Technology spins 4 stacked blades at a speed of 5,000 RPMs to blast through tough ingredients like ice, frozen fruit and nuts.
What is high speed cyclonic technology?
High Speed Cyclonic technology spins high speed blades at 24,000 RPMs to break down whole fruits and vegetables into a creamy consistency.
How does the Ninja Ultima Kitchen System differ from a traditional blender?
The Ninja Ultima™ blender is the only blender that features Dual Stage blending.
How does the Ninja® Food Processor differ from a traditional food processor?
The Ninja Ultima™ Food Processor offers more horsepower than any other food processor! The Ultima™ Food Processor has 3 peak horsepower giving you the power to create anything from doughs, sauces, dips, salsas and more! The Ultima™ Food Processor also has patent pending precision speed control with a specialty engineered gear system to provide optimal speeds for all your culinary tasks.
How do I care for my Ninja Ultima Kitchen System?
Use a damp cloth to wipe the motor base clean. The pitcher, bowl, blades, Nutri Ninja® cups & lids are dishwasher safe, and it is recommended to put the blades, Nutri Ninja® cups and lids on the top rack. Use extreme caution when cleaning & handling the blades. Always store the blades in the pitcher or a safe area.
How do I clean my Ninja Ultima Kitchen System?
Squeeze 2-3 drops of dish soap into the jar, fill halfway with warm water and pulse 5-10 times.
The Ninja Ultima Kitchen System is also dishwasher safe.
Are there microwave safe parts?
No there are no microwave safe parts.
What are the containers made of?
Are the blades rust proof?
Yes, the pitcher blades and chopping blades are made with a high quality stainless steel that is rust-proof & dishwasher safe.
How much wattage does the Ninja Ultima Kitchen System have?
1500 Watts/3 Peak Horsepower
What kind of blades does the Ninja Ultima Kitchen System have?
What is the benefit of the electronic slow start?
The electronic slow start allows the blade to slowly ramp up to the chosen setting, preventing ingredients from splattering onto the side of the pitcher at initial start-up. Splattering of seeds or peanuts on the sides of the jar would otherwise prohibit ingredients from fully incorporating.
How long is the cord?
Where can I purchase parts for my Ninja Ultima Kitchen System?
You can purchase replacement parts & accessories at NinjaUltimaBlender.com.
What is the warranty on the Ninja Ultima Kitchen System?
2 Year Limited Warranty
Are the attachments interchangeable?
No, the attachments are not interchangeable.
What is the max liquid capacity of the pitcher?
The pitcher can hold 72 oz. of ingredients but the max recommended liquid capacity is 64 oz.
What is the capacity of the Nutri Ninja® cup?
What is the capacity of the food processor bowl?
Where can I find more recipes to create in my Ninja Ultima Kitchen System?
Yes, for some recipes it is recommended to only use the fixed bottom blades.
When do I use only the bottom blades?
For best puree results, use only the bottom blades when making soups, sauces and purees.
Why is the blender so loud?
The Ninja Ultima Kitchen System has the 3 horsepower motor to power through all of your culinary tasks! So go on, plug in your Ninja® and hear the sound of power!
What is Nutrient & Vitamin Extraction?
The Ninja Ultima Kitchen System can blend whole fruits, vegetables, greens, seeds & stems into Nutrient Complete juices in seconds! Traditional juicers provide little juice and remove the pulp which contains the healthy fiber, whereas the Ultima™ Blender provides Complete Nutrient Juicing™ with the benefits of entire fruits and vegetables, not just the juice. These juices are bursting with health-boosting vitamins, minerals, antioxidants, trace elements and plant nutrients!
Can I just throw in any whole fruits and vegetables?
Yes, the Ninja Ultima Kitchen System can pulverize a wide variety of fruits & vegetables, some combinations will be tastier than others. You can even blend seeds, stems & cores of your favorite fruits and vegetables for added nutrition.
Can the Ninja Ultima Kitchen System handle frozen ingredients such as ice, frozen fruits & vegetables?
Yes, the Ninja® Total Crushing® blades help break down frozen ingredients in seconds. For best results, pulse several times until you reach the desired consistency.
What if my blender will not turn on?
Be sure your blender is assembled correctly and plugged in. The handle should be facing the front left or front right corner of the blender base. If the power light is solid, you have assembled the blender correctly.
Can the Ninja Ultima Kitchen System make Ice Cream?
Yes, the Ninja Ultima Kitchen System can make creamy soft serve ice creams & sorbets. Add your favorite fruits into the XL pitcher along with milk & yogurt for a delicious & simple frozen yogurt! Check out our website for additional recipes at NinjaUltimaBlender.com.
Can I make hot soup in the Ninja Ultima Kitchen System?
No, the Ninja Ultima Kitchen System cannot heat soups from cold ingredients.
What are the different speed settings used for?
The speed setting that should be used varies depending on the function and recipe being made. Use the chart found in the front of the Inspiration Guide that came with your blender for a general overview of speed settings based on blender function. When using the Nutri Ninja® cups, always run the blender on the single serve setting.
What is the Dough/Discs setting on speed dial for?
The Dough/Discs setting is used when processing food in the bowl with either the dough blade or one of the discs attached. When using these attachments, this setting is engineered to run at the optimal speed for the function you are performing.
Why are there two lids for the food processor bowl?
The food processor bowl comes with a drizzle hole lid and a feed shoot lid. The drizzle hole lid should be used when the chopping or dough blades are inserted in the bowl. This lid allows you to stream liquids through the drizzle hole as the food processor is running. The feed shoot lid should be used when any of the disc attachments are being used. With this lid you are able to push food down through the feed shoot using the two part pusher for all of your slicing, shredding, and grating needs!
Why does my blender shut off after thirty seconds when using the Nutri Ninja® cup?
The blender has a built-in timer to automatically shut off after thirty seconds when using the continuous blend function with the Nutri Ninja® cups. The pulse function can also be used with the Nutri Ninja® cups.
What are the Nutri Ninja® cups used for?
The Nutri Ninja® cups are perfect for personal smoothies, fruit juices, salad dressings, sauces, dips and more!
Can the Nutri Ninja® cups crush ice to snow?
Yes! The Nutri Ninja® cups have all the power of the XL Pitcher in a personal size capacity!
Do the Nutri Ninja® cups fit in car cup holders?
The Nutri Ninja® cups are designed to be taken on the go and fit in most standard car cup holders.
How do I close the pour spout on the 72 oz. pitcher?
The pour spout has a built-in pressure release system to ensure a tight seal. DO NOT try to force this open. To snap the pour spout shut, lift up gently on the solid black inner piece and push down on the front of the pour spout to lock. You will hear the pour spout snap shut.
Why is the Ultima™ blender base intermittently switching from solid to blinking lights when using my 72oz Jar or Nutri Ninja® cups?
There may be food stuck in the large opening around the bayonet.
To correct: Step 1 – Make sure the system is unplugged and turned off. Step 2 – Clean the area with a standard household cleaning brush to remove excess food and debris. For best results use a brush without metallic bristles.
Why does the power light always blink?
The pitcher is not properly assembled. Make sure the pitcher lid is assembled properly aligning the arrow on the lid with the arrow on the handle. Press down firmly on the handle until you hear a slight click to ensure it is fully engaged. The Ninja Ultima Kitchen System will not run if the lid is not assembled correctly & the handle is not fully engaged.
The unit may be overheated. As a safety feature the motor will automatically shut off if it becomes too warm during heavy loads. Unplug the unit from the wall & wait 15 minutes before using again.
For troubleshooting & assembly tips at any time, refer to the Instruction Booklet which can be found in the packaging of your unit.
My blender turns on, but why doesn’t the blade rotate?
It is possible that you have overfilled your vessel. TURN OFF THE POWER AND UNPLUG THE MACHINE. Once power is off and machine is unplugged, carefully remove some ingredients and try again.
My food processor is assembled correctly with the disc attachment and feed shoot lid, but the power light is still blinking.
When using the feed shoot lid, you must lock the lid into place by pushing forward on the black lid lock tab. If this interlock is not fully engaged, the motor will not run. If you have locked the lid onto the bowl and the light is still blinking, check to make sure the bowl and disc attachment are both properly assembled.
How do I get in contact with Ninja® if I have any questions?
We’re here to help! Call us toll free at 1-877-646-5288. We’re open Monday-Saturday 7 AM – 11 PM, EST and Sunday 9 AM – 8 PM, EST.