90-Day Refurbished Product Limited Warranty


SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of ninety (90) days from the date of purchase when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

The liability of SharkNinja Operating LLC is limited solely, at our option, to either: 1) the cost of the repair or replacement of the unit with a refurbished unit; or 2) an upgrade to a similar model refurbished unit of equal or greater value. Replacement units/parts will be warranted for the remaining portion of the original (90) ninety day warranty period.

This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by accident, misuse, abuse, negligent handling, incorrect voltage, vandalism, unsuitable environments, damage due to faulty packaging or mishandling in transit, natural disasters or other damages beyond SharkNinja Operating LLC’s control. This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alteration to the product or any of its parts, which have been performed by a repair person not authorized by SharkNinja Operating LLC. Since this unit has been represented and sold as a refurbished item, this Limited Warranty does not apply to cosmetic damages or defects, including, but not limited to, scratches, scuffs, dents, or dings. Operating the unit in violation of the instructions in the owner’s manual will void the warranty terms.

If your appliance fails to operate properly while in use under normal household conditions within the Limited Warranty period, you may return the complete appliance and accessories with proof of purchase and date, freight prepaid. For Customer Service support and product specialists, call 866-826-6941 or visit our website ninjakitchen.com.

If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole discretion, we will repair or replace it as set out in the second paragraph above, free of charge. Proof of purchase date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return shipping and handling must be included.*

This Limited Warranty is extended to the original purchaser of this refurbished unit and excludes all other legal, implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or from province to province.

*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.

Join our mailing list

Welcome to the SharkNinja email preference center.

Here you can manage your personal information and email subscriptions for the SharkNinja family of brands.

New subscriber? We'll give you 10% off your next purchase as a special perk just for joining the list.*

Please confirm or update the following information and click submit to apply changes.

To ensure that you'll receive our e-mails, add ninjakitchen@e.sharkninja.com to your address book.

Turn emails on,
get 10% off.
Sign up for emails

Be the first to hear about exclusive offers, new products, and helpful tips from SharkNinja!

Plus, we'll throw in a special perk just for joining the list.*

Please subscribe me to the following SharkNinja email lists:

Check or uncheck all that apply

*Offer valid for new SharkNinja email subscribers only. After the sign up form is submitted, a unique offer code valid for 10% off at ninjakitchen.com or sharkclean.com will be sent via email. Offer will expire after 30 days. Limit one discount per customer per transaction. Offer is good for one-time use only. Offer cannot be combined with any other coupon code. Offer cannot be applied to any prior purchases. Consumer pays all applicable sales tax. SharkNinja reserves the right to cancel or modify this offer at any time. Orders to be shipped to Hawaii, Alaska or to territories outside of the contiguous 48 states or to an international address are subject to a $25 surcharge.

working on it...

Loading - Ninja

Your mailing list preferences have been updated.

You're In. Thanks for signing up.

You will receive your first email from us shortly.

Your email address is already on our mailing list.

To ensure that you'll receive our e-mails, add ninjakitchen@e.sharkninja.com to your address book.

Start Shopping

You have been successfully unsubscribed from the mailing list.

Credit Card Policy | Terms of Use | Privacy Policy | About our Ads
Copyright © 2017 SharkNinja Operating LLC | 866-826-6941 Mon.-Fri. 8 a.m.-10 p.m. ET | Sat.-Sun. 9 a.m.-6 p.m. ET

SharkNinja Operating LLC BBB Business Review

At the end of the power cord, there will be a 4-digit number engraved on the outside of one of the metal prongs. This is the date code of your unit, which tells you the date your unit was produced.